Delivery Policy
We are pleased to offer our “white glove” delivery service to our local areas for a nominal fee. We want to ensure that you are completely satisfied with the delivery of your merchandise and ask that you please inspect your items carefully at the time of delivery. Please bring any questions or concerns to the attention of Cramer's delivery team before they leave the premises.
*Please contact Cramer’s for delivery information outside the delivery areas listed
If an item is refused at time of delivery for reasons other than damage, the delivery charge will not be refunded.
Cramer’s will dispose of a light number of old items for you at the time of delivery.
*Please contact us with any additional questions regarding our delivery policy.
Cramer's Return Policy
Refunds can be asked for within 24 hours of the purchase date as long as the merchandise has not been delivered, picked-up and is not a special order. Once delivery or pick up has occurred you may exchange within 24 hours as long as all items are in excellent condition.
*Please contact us with any additional questions regarding our return policy.
Cramer’s Furniture Delivery Tracker
Your time matters to us! - Make the most of your delivery day with our handy delivery tracker. Track your scheduled delivery below using your Sales Order # to view your two hour time window.
Please note this tracker will only provide information for orders which have already received a scheduled two hour window of time and that these are ONLY estimates. We run into many variables that can change these times (i.e. weather, traffic, accidents, no-shows, challenging delivery spaces, etc.) Thank you for your understanding.